Privacy Policy for We Talk Care

This policy explains the way that we collect, use, and protect your data to support We Talk Care, as well as your choices regarding your data. We’ve tried to be as clear as we can be and to avoid unnecessary jargon, while including all the relevant information – but please do contact hello@wetalkcare.co.uk if anything doesn’t make sense or needs expanding on.

Our Aim and Duty of Care to You

We Talk Care is a digital forum and website dedicated to providing a safe and supportive space for caregivers to connect, share their lived experiences, and support each other. At We Talk Care, we are committed to protecting your privacy and ensuring the security of your personal information. We recognize our duty of care with regards to your data and will always endeavor to do the right thing with the personal data you choose to share with us, including: not compromising your anonymity; protecting your privacy; storing your data securely, and giving you control over your own data.

Our mission at We Talk Care is to help uplift caregivers through their journey of caring by giving them a safe space to connect and share their day-to-day experiences with others who understand what they could be going through. It is through this connection; we hope that caregivers will find genuine and empathetic support. We believe that securing your data, preserving your anonymity, protecting your privacy, and giving you control over your data are an important aspect of that mission. We believe that employing data and data analytics appropriately can improve the user experience on We Talk Care. Data you give us when filling in forms (when joining, for example, or when using the site or our apps) helps us show you more relevant things. It also allows us to see which aspects of the site are popular and well-used, meaning we can improve We Talk Care for everyone.

This Privacy Policy Outlines:

Our practices regarding the collection, use, and disclosure of your information when you use our website. By accessing or using We Talk Care, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.

Information We Collect

1. Personal Information:

   When you register on We Talk Care, we may collect personal information such as your name, email address, and other relevant details voluntarily provided by you during the registration process.

2. User Contributions:

   We collect information that you voluntarily share on our platform, including posts, comments, and other user-generated content.

3. Automated Information:

   We may collect certain information automatically when you visit our website, such as your IP address, device information, and browsing behavior using cookies and similar technologies.

How We Use Your Information

1. Provide and Improve Services:

   We use your information to provide and enhance the features and services offered on We Talk Care, ensuring a better user experience.

2. Communication:

   We may use your email address to send you updates, newsletters, or other relevant information related to We Talk Care. You can opt-out of these communications at any time.

3. Community Support:

   Your shared information contributes to building a supportive community by allowing caregivers to connect, share experiences, and offer mutual support.

Information Sharing and Disclosure:

1. User Consent:

   We do not share your personal information without your consent. Any sharing of information for purposes beyond what is mentioned in this Privacy Policy will require your explicit permission.

2. Legal Compliance:

   We may disclose your information if required by law, regulation, or in response to a legal request.

Data Security:

1. Security Measures:

   We take reasonable steps to safeguard your information against unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Your Choices

1. Access and Update:

   You can access and update your account information at any time by logging into your We Talk Care account.

2. Opt-Out:

   You can opt-out of receiving non-essential communications from us by following the instructions provided in the communication.

Children's Privacy

We Talk Care is intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. Your continued use of We Talk Care after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@wetalkcare.co.uk.

Thank you for choosing We Talk Care. We are committed to providing a secure and supportive community for caregivers.